DSI Virtual Office

DSI has invested in several technologies and tools to provide you more convenience and information as you seek to manage your oral and dental health.  We have set up what we call our “DSI Virtual Office” to put you in control of your health and oral wellness.

With the DSI Virtual Office, you can quickly learn about our services, ask questions, submit your health and pre-registration information, and even access your records online.

The following describes how the DSI Virtual Office supports your needs at various steps.

Initial Contact

Once you have had a meeting with your dentist, and he has referred you to us, you can research our services, our philosophies, our staff backgrounds, and even submit questions to us via e-mail.  We want you to feel comfortable and knowledgeable about the procedures that are available to you and that have been recommended by your dentist.

After you have reviewed our materials and had the opportunity to ask questions, you can register online and provide us with the health information we need to review your case.  We will then review your history, and discuss your case with your dentist.  At that time, we may accept your case and send you some links to more online reference materials, including online videos that will explain your procedure in greater detail.  We will also provide guidelines for care after visits at this time.

We will then contact you via the mode you prefer (phone call, e-mail, text messaging) to set up either an appointment for the procedure or an initial in-office consultation (for more difficult cases). 

Initial Meeting

Usually, we already have the X-rays and diagnostic materials we need to perform the procedure in the initial meeting, but occasionally, we may take extra diagnostic steps as required for the case.

If we have all the diagnostic material we need, you will arrive at the office of your dentist at the scheduled time, and we will meet you there with our staff.  You will be seated in one of the operatories of the dentist’s office, and we will perform the required procedures there, utilizing our trained specialty staff and advanced tools, as required.

When more information is required prior to performing the procedure, you will meet with our specialists, who will discuss your case with you, obtain more information, and perhaps run more diagnostic tests.  You will then be scheduled for a follow-up appointment to have the procedure performed.

Each specialty service we provide will have slightly different protocols for this first visit, so check our services offering section to find out more.

Post Procedure

After the procedure is completed, you will be provided with after care instructions and medication prescriptions (as needed). 

If any complications arise, you can contact us via phone or e-mail to discuss and resolve the issues.  If required, we can bring you back in to see you and resolve any issues.

After the procedure, you will also be able to access your medical records though the DSI Virtual Office, and see your X-rays and other medical records.  If desired, you can share these records with your other primary care physicians at your convenience, or these could become part of your Electronic Medical Record (EMR).